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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GOODWAY products

The group "New Technologies" offers for review the products of the plant GOODWAY: equipment for cleaning pipes of a chiller, boiler, heat exchanger, for cleaning a surface condenser, a system for cleaning gratings of heat exchangers, equipment for cleaning boilers and heat exchangers from scale, systems and chemicals for cleaning the condenser coil, equipment for cleaning cooling towers, descaling systems, conveyor belt cleaning, steam dry cleaners, industrial vacuum cleaners, accessories for air cleaning equipment, equipment for cleaning sewers, air ducts, sanitary surface cleaning systems, equipment for cleaning hoses and pipes, high-pressure washers, inspection and testing equipment, equipment and accessories for appliances, tool bags
  • Pipe cleaning equipment GOODWAY
    Pipe cleaning equipment
    RAM-PRO, SAM, PSM, AWT, etc.
  • Heat exchanger cleaning equipment GOODWAY
    Heat exchanger cleaning equipment
    CC-100, CC-140, CC-JR, etc.
  • Cooling tower cleaning equipment GOODWAY
    Cooling tower cleaning equipment
    CTV-F2-KIT, TFC-200, etc.
  • Industrial descaling systems GOODWAY
    Industrial descaling systems
    GDS-100-BV, GDS-C40, etc.
  • Conveyor belt cleaning systems GOODWAY
    Conveyor belt cleaning systems
    GVC-MODULAR, GVC-FIXED, etc.
  • Steam dry cleaning machines GOODWAY
    Steam dry cleaning machines
    GVC-36000-480, GVC-1100, etc.
  • Industrial vacuum cleaners GOODWAY
    Industrial vacuum cleaners
    DP-E1-H, DV-M2, EV-60-T, etc.
  • Air cleaning equipment GOODWAY
    Air cleaning equipment
    APS-1000, APF-H13, etc.
  • Sewage cleaning equipment GOODWAY
    Sewage cleaning equipment
    PJ-1400-60, PJ-7000, etc.
  • Duct cleaning equipment GOODWAY
    Duct cleaning equipment
    AQ-R1500B-60, AQ-V-4A, etc.
  • Surface cleaning systems GOODWAY
    Surface cleaning systems
    SANI-SP1-05, BIO-SPRAY-5, etc.
  • Hose and pipe cleaning equipment GOODWAY
    Hose and pipe cleaning equipment
    JETLAUNCH-XL, JCL-2010, etc.
  • High pressure washers GOODWAY
    High pressure washers
    GPW-1200-60, GPW-1300-60, etc.
  • Inspection and testing equipment GOODWAY
    Inspection and testing equipment
    LD-2X2, VS-B-10, etc.
  • Accessories GOODWAY
    Accessories
    PI, GTC, AQ, DUCT, etc.

NEW TECHNOLOGIES GROUP

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